24/7 Emergency Heating Repair in Murray
No-heat call in the middle of the night? We answer the phone, dispatch a Murray tech, and stop the cold leak before pipes freeze.
Emergency Service
Tell us what's going on with your system. A real Murray HVAC Pros team member calls you back, usually inside 15 minutes during business hours.
When the furnace dies at 2 AM in January and the house is at 48 degrees, you don't need a callback request. You need a tech on the way. Murray HVAC Pros runs a real 24/7 emergency line - a Murray HVAC Pros tech picks up the phone, dispatches a truck from the Murray shop, and gets your heat back on before the pipes freeze. No answering service, no off-shore call center, no “next available appointment is Thursday.”
What Your Emergency Heat Call Probably Looks Like
The most frequent emergency heat calls we get from Murray and the surrounding cities, with the typical Murray-area price range.
What Counts as an HVAC Emergency
Call us immediately, day or night, for: complete no-heat in cold weather (below 40°F outside), gas smell anywhere in the house, carbon monoxide detector alarm, water actively leaking from a furnace or boiler, loud bangs or grinding from the unit (especially with smoke or burning smell), or frozen pipes (or imminent risk of them).
For gas smell or CO alarms: leave the house first, then call us from outside. Call 911 if anyone in the house feels dizzy, nauseous, or has a headache - those are CO poisoning symptoms. We can pull permits and shut down the gas at the meter, but your safety comes first.
For complete no-heat overnight in cold weather: the house cools faster than most people expect - typically 10–15°F in 8 hours below freezing. Pipes start freezing around 20°F indoor temperature. If you can't get a tech tonight, run the cold-water tap in your kitchen and bathroom at a slow drip to keep water moving, open cabinet doors under sinks on exterior walls, and don't let the house drop below 50°F if you can help it.
Why Local Matters at 2 AM
Most 24/7 HVAC numbers route to a national answering service that takes your name and promises a tech will call back “in the morning.” That's not emergency service. Real emergency service means a Murray-based tech picks up the phone, asks a few diagnostic questions, and either talks you through a temporary fix or dispatches a truck right then.
Murray HVAC Pros' emergency line goes to the same dispatchers and techs who run our day shifts. They live in Murray, Holladay, Cottonwood Heights, and Millcreek - drive time is minutes, not hours. The truck has the most common Murray-area parts (igniters, flame sensors, capacitors, inducer motors, gas valves) already on it. We don't need to find an open parts house at 3 AM.
What an Emergency Call Actually Costs
Our after-hours dispatch fees are flat: $129 evening (5–10pm), $179 overnight (10pm–7am), $149 holiday/weekend. The fee covers the trip and the diagnostic time. If you approve the repair on-site, the dispatch fee folds into the repair invoice - you don't pay twice.
Most emergency calls are routine repairs being done at an inconvenient time, not exotic failures. Common: failed igniter, dirty flame sensor, failed inducer motor, tripped pressure switch, failed thermostat batteries. The actual repair cost typically lands in the $150–$700 range, plus the dispatch fee. We'll always quote total cost before starting work, even at 3 AM.
If the repair requires a special-order part we don't have on the truck, we'll set up safe temporary heat (we keep loaner space heaters on the truck during winter at no cost) and return as soon as the part is available. No second dispatch fee on the return visit.
Related: Furnace Repair · Furnace Replacement
What Emergency Heat Typically Costs in Utah
The ranges below are typical Utah and Salt Lake Valley prices - industry averages, not a quote. What you actually pay depends on your system's age, brand, parts, and what the contractor finds on-site. Always get the price in writing before any work starts.
Most Utah contractors roll the diagnostic fee into the repair invoice once you approve the work - ask before you book.
Four Steps, No Run-Around
Calling an HVAC contractor should be the easy part of having a broken furnace. Here's exactly what happens when you call Murray HVAC Pros.
Call or Request Online
Real Murray dispatcher picks up - no answering service, no menu trees. We log your issue and your address.
We Roll a Truck
Most Murray, Holladay, and Millcreek calls see a truck on the driveway inside 30 minutes during business hours.
Diagnose & Quote
Tech walks you through what's wrong, what the fix costs, and what the cost is to replace if it's close. Written estimate before any work starts.
Fix It Right
Most repairs done same-day with parts on the truck. Warranty on labor, manufacturer warranty on parts, follow-up call to make sure it's right.
What You Get When You Call Us
Six commitments we make to every Murray homeowner who picks up the phone.
Local Murray Crew, Not a Franchise
Our shop is on 900 East at 5400 South. Our techs live in Murray, Holladay, Millcreek, and Cottonwood Heights. You get the same crew every visit - not whoever the dispatch app pulled from three counties over.
Up-Front Pricing, In Writing
You see the number before we lift a wrench. No 'what we found' surprises after we've pulled the unit apart. If the diagnosis changes the price, we stop and call you first.
Altitude-Smart Installs
Murray is at 4,300 feet. Cottonwood Heights is closer to 4,800. Most furnaces ship from the factory tuned for sea-level air - at altitude, that means burning too hot and cracking heat exchangers years early. We derate every install with a combustion analyzer.
Real After-Hours Pickup
Call us at 2 AM in January when the furnace dies. A real Murray HVAC Pros tech picks up the phone - not an answering service that takes your name and hopes someone calls back.
One Crew, Heat & Cool, Every Season
We're a full HVAC contractor - not a furnace-only shop you have to replace in April. Same crew works your AC in July and your furnace in January, with parts on the truck for both.
Honest Repair-vs-Replace
Multiply the system's age by the repair quote. Over $5,000? We'll bring you a replacement quote too - and explain when the repair is actually the smarter call. No pressure either way.
Need a Murray HVAC Tech Today?
Same-day appointments across Murray, Holladay, Millcreek, and Cottonwood Heights. Real Murray dispatchers, real Murray trucks, real fixes.
Real Reviews from Real Homes
“Called at 9pm on a Saturday in January - furnace had died and the house was at 52. They actually picked up. Tech rolled up at 10:15, diagnosed a bad inducer motor, had the part on the truck. Heat was back on by midnight. Charged me the price they quoted on the phone.”
“Got three quotes for a new AC. The other two tried to sell me a 5-ton system on a 1,400 sq ft rambler - Murray HVAC Pros came out, did an actual load calc, said a 2.5-ton would be plenty and saved me almost $3,000. Install was clean, on time, and they walked me through the new thermostat before they left.”
“Used them for a furnace tune-up. The tech showed me a video of the cracked heat exchanger inside my 18-year-old unit. No high-pressure pitch - just facts and a written quote for replacement that wasn't due for two weeks. We got the install done and the new furnace is half as loud as the old one.”
Murray & the Salt Lake Valley
Anchored on 900 East in Murray. Trucks run the central Salt Lake Valley every day - call us and a tech is probably already in your zip.
Common Questions
Quick answers to what Murray homeowners ask us most.